Publisher: Pearson Business; 2nd edition
A practical guide to the knowledge, principles and skills you need to improve your personal and professional interactions, build your confidence and change your life.
Learn how to flex your style of interaction to get on better with other people – how to build rapport, reduce conflict, and develop collaborative relationships with positive outcomes for everyone.
- Relate more successfully to other people, both at work and at home
- Flex your style of interacting with others to suit the individual
- Increase your confidence as a communicator
- Develop your skills as a leader
- Get more out of virtual communication
This book will help anyone to be more confident in their relationships with people, both at work and outside work.
New to this edition
- New chapter: this new edition contains a brand new chapter on leadership
- Updated and refreshed: refreshed to include new material on getting on with people digitally/when working remotely, and on communicating inclusively and tackling unconscious bias
- Practical tools, techniques and activities: material to help you put your learning to use right away
- Free online content: new online workbook for readers to download, in addition to free supplementary templates, self-assessment quiz and videos
Firstly thank you to Literally PR, Pearson and Catherine Stothart for having me on this tour and sending me a copy of the book.
So i was really looking forward to getting stuck into this book, im currently having to deal with a difficult person so this seemed like the perfect book at the perfect time. I loved chapter one "your brain and you" and learning about emotional intelligence and the importance of perception with both how you look and how you sound and the effects it has. I found it really interesting and i think id like to do a little more reading around that. I came a little unstuck with finding out my style, i really struggle to fit myself into one of the four and found myself straddling two, even after asking friends and family i got an even amount for two different styles so i decided to read the relevant chapters for both as i was doing the dip in and out method that the author suggests in the introduction.
Its a really well written book, i found it easy to follow and everything was explained really well so i didn't ever feel lost in the text and i came away having learnt a few things. I found the work sheets really useful in working through things and whilst i struggled to pinpoint my style i found everything that i read useful in some way.
I defiantly think this is aimed more at people in more corporate positions, i can see this being very helpful if you're leading a team of people with a variety of styles to work with but whilst i found it interesting and i learnt things I'm not sure i found it as useful as i could have.
But its defiantly a very interesting book and I'm glad that I've read it.